FAQs for Renters

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Tenant FAQ’s



Q: Will you pick up my rent each month? Q: What are the important criteria used to qualify for renting a home? Q: When is my rent due? Q: Do I have to have good credit to rent with Onyx Management Group? Q: What forms of payment do you accept for my rent? Q: How much does it cost to use our services? Q: What should I do if my roommate wants to move out? Q: What are the criteria to rent with Onyx Management Group? Q: How long does it take for my application to be processed? Q: How much is the application fee? Q: What forms of payment do you accept for my application fee and deposit? Q: I paid my landlord a security deposit when I moved in, but my landlord has since lost the property through foreclosure. Do I have to pay the new owner another deposit, a Q: If I have an emergency, who do I call? Q: I tendered a rent check to the landlord on time. The check bounced. At my request, the landlord resubmitted the check. I made sure that there were sufficient funds. The Q: My landlord recently received a notice of default. As a tenant, how does this affect my obligation to pay rent and my right to stay in the property? Q: If my tenancy is terminated by my landlord who is in default or by the bank or new buyer after a foreclosure, can I choose to not pay rent and instead allow it to be ded Q: What are some examples of acceptable reasons to deny an applicant rental? Q: How does Onyx protect my personal information?