Owners Frequently Asked Questions

Q: Why is the monthly fee so low?

Q: How do you determine the rent that will be charged for my property?

Q: Does the monthly fee go up?

Q: When do I get my money each month?

Q: What are the initial rental fees and how are they collected?

Q: How will Onyx Management Group find tenants for my house? How long will it take?

Q: How is the property protected if the tenant cause damage?

Q: Can I use my own service personnel to make repairs to my property?

Q: How do I get my house ready to rent?

Q: Do you accept Section 8?

Q: What does Onyx Management do if the tenant does not pay rent on time?

Q: Will I get called in the middle of the night with emergencies?

Q: Do you offer discounts?

Q: Who will I be dealing with on a monthly basis regarding the management of my property?

Q: If I decided to sell my property, can you help?

Q: Do you require me to deposit reserves at the onset of our agreement?

Q: What happens if the tenant leaves before the end of the lease?

Q: How long will it take to rent my property?

Q: What if I don’t want pets or smokers in the house?

Q: Why do property management companies charge leasing commissions?
How are these different from management fees?

Q: I already have a tenant in my property. What now?

Q: My property manager has suggested that I paint, replace a few rooms of carpet, and have the house power washed before placing it on the rental market. I’m not selling—wh