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Owners Frequently Asked Questions
Q: Why is the monthly fee so low?
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How do you determine the rent that will be charged for my property?
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Does the monthly fee go up?
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When do I get my money each month?
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What are the initial rental fees and how are they collected?
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How will Onyx Management Group find tenants for my house? How long will it take?
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How is the property protected if the tenant cause damage?
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Can I use my own service personnel to make repairs to my property?
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How do I get my house ready to rent?
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Do you accept Section 8?
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What does Onyx Management do if the tenant does not pay rent on time?
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Will I get called in the middle of the night with emergencies?
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Do you offer discounts?
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Who will I be dealing with on a monthly basis regarding the management of my property?
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If I decided to sell my property, can you help?
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Do you require me to deposit reserves at the onset of our agreement?
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What happens if the tenant leaves before the end of the lease?
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How long will it take to rent my property?
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What if I don’t want pets or smokers in the house?
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Why do property management companies charge leasing commissions?
How are these different from management fees?
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I already have a tenant in my property. What now?
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My property manager has suggested that I paint, replace a few rooms of carpet, and have the house power washed before placing it on the rental market. I’m not selling—wh
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When can I expect my monthly check?
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Do you have references?
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When do you need a rental license?
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If I decided to purchase more rental properties, can you help?
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What is a Certificate of Rental Suitability and when is it required?
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What is a Business Privilege Tax (BPT) Identification Number?
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What is PGW's Landlord Cooperation Program (LCP)?
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What are the essential documents to have for a residential lease in Philadelphia?
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What should I know about Philadelphia Trash Regulations?
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What are the city's requirements for smoke detectors and carbon monoxide detectors?
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How do I get the scoop on the latest security deposit laws?
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How does the Federal Fair Housing Act effect me?
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When is a 'Partners for Good Housing' Handbook Needed?
Q:
I received a letter from the Streets Department that states I have to file a Commercial Solid Waste and Recycling plan. What's that?
Q: How does Onyx protect my personal information?
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